• Engage with clients in a professional and approachable manner, offering guidance in selecting logistics services such as midmile, warehousing, or lst mile solutions.

• Provide in-depth knowledge of logistics offerings, educating clients on service features, delivery timelines, cost benefits, and tracking capabilities to support informed decisions.

• Meet and exceed sales targets by promoting logistics promotions, customized service packages, and new offerings to clients.

• Process client transactions efficiently and accurately using logistics-specific software, ensuring a smooth sales and onboarding experience.

• Maintain organized client records and service agreements, ensuring all documentation is up-to-date and accessible.

• Assist clients with inquiries, shipment tracking, returns, or service adjustments, resolving issues in line with company policies.

• Monitor service availability and capacity levels, collaborating with logistics managers to address constraints or high-demand periods.

• Work closely with team members in sales and operations to ensure a cohesive approach to client satisfaction and service delivery.

• Gather client feedback on logistics services and relay insights to management to enhance offerings and improve client experiences.

• Participate in training sessions to stay informed on logistics trends, shipping regulations, and sales strategies.

• Keep abreast of industry developments, competitor logistics services, and market demands to provide valuable recommendations to clients and leadership.

• Excellent verbal and written communication skills with a professional and client-friendly demeanor.

• Proven ability to connect with clients, identify their logistics needs, and offer effective

solutions.

• Strong sales skills with a track record of meeting targets, ideally in a logistics or service-based environment.

• Basic familiarity with CRM software, or logistics platforms (training will be provided).

• A clientfocused mindset with a dedication to delivering outstanding service in a logistics context.

• Solid interpersonal skills to build relationships with clients and collaborate with operations teams.

• Ability to stay calm and solution-oriented in fast-paced or time-sensitive situations.

• Strong attention to detail for managing client orders, service records, and inventory updates.

• Willingness to learn about logistics processes, industry regulations, and evolving sales techniques.

• Previous experience in retail sales, customer service, or logistics-related roles is a plus but not required.