Multinational Manufacturing Company
- Kathmandu
- Views: 637
- Deadline: 3rd August 2026 ( 13 days left (s) )
IT Support Executive
Job Description
- Provide first-level technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems, software applications, and peripherals.
- Troubleshoot hardware, software, network, and connectivity issues.
- Manage user accounts, passwords, email, and access permissions.
- Respond to IT support tickets and resolve issues within agreed service levels.
- Maintain inventory of IT assets, including computers, accessories, and software licenses.
- Perform routine system maintenance, updates, and backups.
- Assist in setting up workstations, meeting rooms, and audio/video equipment.
- Coordinate with vendors for hardware repairs and software support.
- Document technical issues, solutions, and standard operating procedures.
- Ensure compliance with IT security policies and best practices.
Skills
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service abilities
- Ability to prioritize multiple support requests
- Team player with a willingness to learn new technologies
- Good documentation and organizational skills
Job Specification
- Bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
- 1–3 years of experience in IT support or help desk operations
- Knowledge of Windows operating systems, Microsoft Office 365, and basic networking.
- Familiarity with Active Directory, printers, antivirus software, and remote support tools.
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Job Overview
Offered Salary
40k - 45k
Gender
Male / Female
Career Level
Mid Level
Industry
Manufacturing
Experience
More than 1 Year
Qualification
Bachelors
Number of vacancy
1
