Manufacturing Company
- Kathmandu
- Views: 88
- Deadline: 27th June 2026 ( 11 days left (s) )
Customer Service Executive
Job Description
- Handle customer inquiries via phone, email, chat, or in person.
- Respond to customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Process orders, requests, and customer account updates.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Escalate complex issues to the relevant departments when necessary.
- Provide information about products, services, and company policies.
- Meet customer satisfaction and service quality targets.
Skills
- Customer-focused mindset
- Active listening skills
- Time management
- Teamwork and collaboration
Job Specification
- Min +2 or bachelor's running
- Previous experience in customer service, call center, or related roles is an advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
- Basic computer proficiency and familiarity with CRM software.
Apply for Job
Direct CV Upload
* Apply easily without creating your profile
Job Overview
Offered Salary
20k - 25k
Gender
Male / Female
Career Level
Entry Level
Industry
Manufacturing
Experience
More than 1 Year
Qualification
Intermediate
Number of vacancy
1
