Job Description of Executive of Communications Department

• Handling and reciprocating the phone calls to respective departments

• Assisting with administrative tasks

• Identify and assess customers’ needs to achieve satisfaction,

• Build sustainable relationships and trust with customer accounts through open and interactive communication,

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution,

• Informing customers with the organizational services and products.

• Follow with the organization's communication procedures, guidelines and policies,

• Reporting to the head of the department

• Take the extra mile to engage customers.

• In Order to solving client's queries and pending task, CS should be available as per customer requirements “ Off hour work” 

1. Off hour works & communicatuinwith clients.
2. Knowledge Ms. Office package 
3. Fluent communication in english for both writing & speaking