We are seeking a responsible and service-oriented Clinic In-Charge to oversee the daily operations of our organization. This role ensures efficient patient flow, smooth coordination between clinical and administrative teams, and high standards of customer care.
- Supervise daily clinic operations, including patient registration, scheduling, and workflow
- Coordinate with ophthalmologists, optometrists, and nursing staff to ensure timely service
- Monitor clinic cleanliness, equipment readiness, overall environment and waste management
- Manage front-desk staff, allocate duties, and ensure professional conduct
- Handle patient concerns, feedback, and service recovery
- Maintain accurate records, reports, and inventory of medical/optical supplies
- Ensure compliance with clinic policies, health standards, and safety protocols
- Support management in implementing new services, promotions, or outreach activities
- Involve with in-house & Inter-Hospital training programs
- Liaison with concern government health representatives for collaboration works on eye health programs/research.