Hospitality
- Kaski
- Views: 96
- Deadline: 10th August 2026 ( 13 days left (s) )
Client Relation Officer
Job Description
- Build and maintain long-term relationships with clients.
- Act as the primary point of contact for client communication.
- Understand client requirements and provide appropriate solutions.
- Coordinate with internal teams to ensure timely delivery of products or services.
- Resolve client issues and complaints promptly and professionally.
- Monitor client satisfaction and gather feedback for continuous improvement.
- Prepare client reports, presentations, and meeting summaries.
- Identify opportunities for upselling or cross-selling services.
- Maintain accurate client records and CRM data.
- Support business development initiatives and client retention strategies.
Skills
- Customer-focused mindset
- Strong organizational and time management skills
- Ability to work collaboratively across teams
- Presentation and relationship-building skills
- Attention to detail and professionalism
Job Specification
- Bachelor's degree in Business Administration, Marketing or a related field.
- 2–5 years of experience in client relationship management, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to manage multiple clients and priorities effectively.
- Proficiency in Microsoft Office and CRM software.
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Job Overview
Offered Salary
35k - Negotiable
Gender
Male / Female
Career Level
Mid Level
Industry
Hotels / Resorts / Restaurant / Hospitality
Experience
More than 2 Year
Qualification
Bachelors
Number of vacancy
1
