Cultivate partnerships for mutual growth, fostering long-term business opportunities.
Implement strategies to retain customers and reduce attrition, focusing on loyalty and long-term engagement.
Collaborate across units to align relationship management efforts with revenue goals and new customer acquisition.
Engage with internal and external stakeholders, ensuring alignment with company objectives.
Resolve issues or disputes in customer relationships and partnerships, protecting the company’s reputation.
Skills
Client relationship management
strategic partnerships
stakeholder engagement
customer experience strategy
leadership
communication
conflict resolutio
Job Specification
Bachelor’s or Master’s degree in Business, Marketing, Communications or a related field.
Proven experience in leading teams, inspiring staff and driving organizational goals related to customer relations and strategic partnerships, preferably in financial services, asset management or mutual fund industry.