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eSewa Fonepay Pvt. Ltd.

eSewa Fonepay Pvt. Ltd.

Kathmadnu Private Company

eSewa Fonepay Pvt. Ltd., is a wholly owned subsidiary of F1Soft International Pvt. Ltd., F1Soft Group is an innovation engine in digital finance that is helping simplify the lives of millions of Nepalis. Since inception in 2004, we have been helping build a digital ecosystem that connects the Nepal population to essential financial services in simple, affordable and secure ways. The F1Soft Group comprises businesses in several verticals that enable digital transformation and contribute to ecosystem development. Our solutions cater to mobile financial services, eHealth, EduTech, InsureTech, and eCommerce, among others. With over 600 employees, we are Nepal’s leading FinTech company and the highest tax payer in the IT sector. By 2023, we aim to be among the country’s top 5 businesses in terms of revenue and workforce. eSewa App is available for both iOS and Android devices and it's primary web portal is www.esewa.com.np.


Customer Service Representative (10 Vacancy)

  • Offered salary: Negotiable
  • Job Level: Entry
  • Job Type: Full time
  • Gender: Any
  • Age: Any
  • Academic Degree: Bachelor
  • Experience: Freshers are highly encourage to apply
  • Apply Till: 06 Dec, 2019 11:59:59 PM [19:3:15 left]
  • Job Location: Kathmandu,Hattisar, Kathmandu

Job Description

  • Receive valuable incoming calls.
  • Keep records of customer interaction.
  • Provide accurate, valid and complete information.
  • Take payment information and other information.
  • Resolve customer complaints via phone, email or social media.
 
 

Job Specification

  • Candidates must passed Bachelor’s Degree
  • Time: Should be flexible (Morning, Day and Night Shift)
  • Experienced or fresher’s can apply
  • Communication skills, technical skills, quick learner, team work, team player and writing skills.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, typing speed and MS office packages.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.

Education Qualification

  • Bachelor running or Bachelor completed in Management.

Other Special Requirement

We are looking for Customer Support Representative who interact with customers.

The deadline to apply for the above job is till 06 Dec, 2019 11:59:59 PM

To Apply

If this sounds appealing to you, we’d love to have you join us! Send us your updated resume, with work samples describing why you’re the best fit for this role.

You can send your application to careers@esewa.com.np

OR

Apply Online

Applying Procedure:

  1. For already registered users: Login to www.growthsellers.com with your user name and password.
  2. For new users: Create A New Jobseeker Account.
  3. Edit your profile (sections: Personal, Education, General, Training, Other Information etc.).
  4. Click the ‘Apply Online’ button on this page.
  5. Check ‘Jobs I’ve applied to’ in the control panel of your profile to confirm your application status. If you have successfully applied, the job position and the organization name will be displayed in the list with the status of application sent.

All candidates are expected to be proficient in written/spoken English and Nepali and be computer literate with a working knowledge of office applications. For the position(s) mentioned above, candidates are expected to have a smart personality, pleasant and cheerful nature with excellent interpersonal skill coupled with a desire to excel and having a positive attitude.


Only shortlisted candidates will be called for the further selection process(es).The organization reserve the right to reject any/all applications without assigning any reason whatsoever. Canvassing at any stage of the processes shall lead to automatic disqualification.

Job Profile

  • Job Title: Customer Service Representative
  • Job Type: Full time
  • Salary: Negotiable
  • Location: Kathmandu, Hattisar, Kathmandu
  • Job Viewed: 233 Times
  • Deadline: 06 Dec, 2019 11:59:59 PM 19:3:15 left

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