Electronics
- Kathmandu
- Views: 148
- Deadline: 3rd October 2023 ( 10 days left (s) )
Service Head
Job Description
|
S.N. |
Duties / Functions |
|
1. |
Strategically lead and develop a senior operational management team to enhance performance by setting clear accountable performance measures. |
|
2. |
Responsible for Profit and Loss, or Profit Centre/Cost Centre Budgets for Service department. |
|
3. |
Create a culture and processes which achieve the business goals and objectives with regards to their customer service. |
|
4. |
Empower and Engage the Customer Service Team. |
|
5. |
Identify new tools and technologies to better serve the customer. |
|
6. |
Drive better sales through service. |
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7. |
Use Customer Insight and Root Cause Analytics to identify companywide improvements and present to the Head of Department. |
|
8. |
Work effectively with all peers and influence customer improvements |
Skills
- Customer Service
Job Specification
- At least 7+ Years of Experiences on Service Department
- Education :- BE in electronics & Communication
- Preference will be given to those candidates who had worked on electronics division
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Job Overview
Offered Salary
Not Disclosed
Gender
Male / Female
Career Level
Industry
Electronics Company
Experience
More than or equal to 7 Year
Qualification
Bachelors
Number of vacancy
1
