· Assist in collection of debts prior to legal recovery proceedings, negotiating payments/payment arrangements, handling debtor inquiries, and providing administrative assistance to the team.

· Coordinate with the Legal team for further legal proceedings

· To ensure proper management of account receivables by minimizing credit losses and maximizing recoveries.

· Make sure effective debt collection actions are taken against offending accounts in accordance with legal policies.

· Ensure the set targets on bad debt recoveries are met.

· Ensure day-to-day monitoring of all accounts in arrears in coordination with reporting managers.

· Ensure conformity with the overall organization’s risk management policies and standards.

· Undertake regular and frequent calls, site visits, and follow-ups to implement remedial strategies and action plans

· Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring.

· Follow up on major debtor accounts assigned to ensure recoveries through calls, demand notices, or any other appropriate means.

· Other tasks assigned by the concerned authorities required as per the nature of the job

· At least Intermediate Level completed

· 1-2 years of experience in Recovery

· Pleasant personality

· Must possess good interpersonal skill set including negotiating skills, excellent oral and written communication skills

· Ability to manage time and multitasking ability

· Must have knowledge of Ms Office Package (Word, Excel, PowerPoint etc)

· Must have a valid driving license and own vehicle