Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. ● Maintain organized sales records and reports on a daily basis. ● Preparation of proforma invoice (PI) and follow up for confirmation ● Cross checking PI before sending to the customer ● Support senior management by completing orders and keeping customers informed of delays and delivery dates. ● Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone. ● Establish active communication and engagement with sales representatives to ensure that orders are processed promptly. ● Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. ● Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. ● Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. ● Making the company's products and services as attractive to potential customers as possible ● Other job as per required

Bachelor degree in any field ● 3 years of relevant experience in glass industry ● Detail oriented and ensure accuracy of the placed orders ● Excellent communication skills ● Must have convincing and negotiation skills ● Ability to work in a team ● Should be able to provide excellent Customer service