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Tour and Travel Agency

  • Kathmandu
  • Views: 213
  • Deadline: 15th February 2023 ( 9 days left (s) )

Officer- Outbound Tour

Job Description

  • Preparing travel itineraries, package costing, and proposals. Also, design and create new tour packages as per the customer’s needs.
  • Providing quotes of travel related services to individual and corporate clients as well as follow up with them.
  • Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
  • To follow up on customer inquiries, make outbound calls to them.
  • Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
  • Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
  • To maximize the opportunities, up-sell and cross-sell additional travel products and services.
  • To be able to process VISA of clients of different countries.
  • Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
  • Collect information from tours leader after leading tours to find out good feedback for the service improvement
  • Make research to find out more attractive tourism destination or sites
  • To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
  • To create and sell fixed-departure or individually-designed tailor made tours for customers.
  • To maximize revenue and profit, every genuine single query must be converted to a sale.
     

Skills

  • Communication

Job Specification

Job Specification: 

  • 6-8 years of experience in outbound tour 
  • Experienced with outbound tour marketing and independent handling of tour operation.
  • Established client base of different groups for the purpose of securing business for the Travel to ensure that predetermined sales expectations were met or exceeded.
  • Remarkable professional relationship with airlines, travel and other service provider.
  • Must have conducted group outbound tours
  • Must have maintained a tracking system for all potential customers.
  • Ensure that all appropriate communication for upcoming business is completed and then submitted to the management team in timely manner.
  • Conducted sales calls and met all quotas to ensure that the monthly, quarterly and annual goals are met.
  • Confirmed in writing to the client all requirements via sales contract.
  • Accurately forecasted all bookings and cancellations.
  • Worked for Independent outbound tour with the implementation & achievement of the Sales Marketing plan.
  • Superior oral and written communications and   problem solving/strategizing skills.
  • Strong and professional sales techniques.
  • Remarkable ability to develop marketing plans, proposals and contracts.

Educational Description:

  • Bachelor/Master
  • Post graduate degree with 6 years and above experience in Travel Agency (specially in outbound Tour)
  • Should have immense knowledge of the related ACTs
  • Should have completed Bachelor/Masters Level.
  • Preference will be given for the personnel in relevant field and having proficiency in various languages.

Other Specific Requirements:

  • Excellent communication and interpersonal skill
  • Exceptionally customer oriented and great team player.
  • Proven ability to develop and implement special promotions to increase business from specific market segments.
  • String selling and time management abilities
  • Must be willing to work even under stress and out of usual working time.
  • Excellent in computer application MS word, MS excel, power point etc.
  • Two-wheeler license holder and two-wheeler holder are preferred.
     
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Job Overview

Offered Salary

Not Disclosed

Gender

Male / Female

Career Level

Industry

Hotels / Resorts / Restaurant / Hospitality

Experience

More than or equal to 6 Year

Qualification

Bachelors

Number of vacancy

4