Service Provider

  • Lalitpur
  • Views: 57
  • Deadline: 30th June 2024 ( 13 days left (s) )

Lease and Tenant Officer

Job Description

Roles and Responsibilities: 

  • Entry and update the data /details of tenants in Tenant Cloud Software.
  • Create financial data for tenants from their respective contracts.
  • Collect Rental, Cam, Utilities and other payments from tenants.
  • Verify tenants’ billing (Rent, Cam & Utilities) with Finance & Accounts Department.
  • Calculate penalty charge regarding late payment fee (Rent, Cam & Utilities).
  • Update Daily Collection Report of tenants.
  • Assist in collection and follow up of Rental Cam and service utilities.
  • Draft a contract of new tenants, contract renewal of old tenants and maintain its folders online & offline.
  • Draft and correspondence letter/notice to tenants as per requirement and maintain its acknowledged letters.
  •  Assist in correspondence with tenants via call/mail for collection to the supervisor.
  • Assist in attending queries of potential tenants.
  • Recommend and coordinate marketing campaigns related to tenants.
  • Recommend policies and procedures by analyzing accounting options.
  • Maintains tenants’ confidence and protects operations by keeping financial information confidential.
  • Liaison between partner agencies to manage, correspondence and coordinate weekly/monthly branding updates.
  • Prepare weekly/monthly/quarterly reports related to rental collection and store occupancy.
  • Ensure individual tenant marketing campaigns are in line with Mall guidelines
  • Effectively work on the online tenant-based software system used by the mall
  • Maintain highly organized filing system of Tenant Portfolio (leases, tenants, insurance certificates, vendors, building drawings, contracts and POs)
  • Research and update rental rates, retail trends - perform monthly market surveys.
  • As assigned by Supervisor/General Manager.


  • Accuracy
  • Administration
  • Adaptability
  • Analytical
  • Brand Building
  • Brand Communication
  • Build Rapport
  • Collaboration
  • Communication
  • Computer Skills
  • Coordination
  • Detail-oriented
  • Market Identification
  • Negotiation
  • Problem-solving
  • Documentation
  • Internal Communication
  • Interpersonal
  • Leadership
  • Customer Service
  • Reporting
  • Relationship Building

Job Specification


  • Proven working experience as Lease & Tenant Officer
  • Up to date with market trends
  • MS Office familiarity
  • Excellent communication and negotiation skills
  • Persuasive with marketing and sales skills
  • Customer service orientation
  • BS degree in a related field
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Job Overview

Offered Salary

Not Disclosed


Male / Female

Career Level


Service Provider Company


More than or equal to 2 Year



Number of vacancy