● Welcome guests to the spa and ensure a smooth check-in process.
● Answer guest inquiries in a timely and professional manner.
● Provide information about the spa's services, packages, and promotions.
● Schedule appointments and maintain the spa's appointment book.
● Handle guest complaints and resolve any issues in a timely and effective manner.
● Maintain the cleanliness and organization of the reception area and spa facilities.
● Collaborate with the spa team to ensure a seamless guest experience.
● At least 1 year of experience in a similar role.
● Excellent communication and interpersonal skills.
● Strong organizational and multitasking abilities.
● Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
● Proficiency in using computer programs and systems.
● Knowledge of spa treatments and services is a plus.
● Flexibility to work weekends and holidays.
Male / Female
More than or equal to 1 Year