Service Sector
- Kathmandu
- Views: 59
- Deadline: 3rd June 2023 ( 1 days left (s) )
Guest Relations Officer - Wellness and Spa
Job Description
● Welcome guests to the spa and ensure a smooth check-in process.
● Answer guest inquiries in a timely and professional manner.
● Provide information about the spa's services, packages, and promotions.
● Schedule appointments and maintain the spa's appointment book.
● Handle guest complaints and resolve any issues in a timely and effective manner.
● Maintain the cleanliness and organization of the reception area and spa facilities.
● Collaborate with the spa team to ensure a seamless guest experience.
Skills
- Excellent communication and interpersonal skills.
Job Specification
● At least 1 year of experience in a similar role.
● Excellent communication and interpersonal skills.
● Strong organizational and multitasking abilities.
● Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
● Proficiency in using computer programs and systems.
● Knowledge of spa treatments and services is a plus.
● Flexibility to work weekends and holidays.
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Job Overview
Offered Salary
Not Disclosed
Gender
Male / Female
Career Level
Industry
Service Sector
Experience
More than or equal to 1 Year
Qualification
Bachelors
Number of vacancy
1
